Accessibility at California Plaza
A multi-level outdoor venue with amphitheater seating, easy Metro and parking access, and event-specific services like ASL, captioning, and audio description.
Getting to California Plaza
California Plaza is a multi-level outdoor venue. Elevators and escalators connect the parking and street levels up to the performance areas.
Address: California Plaza, 350 S Grand Ave, Los Angeles, CA 90071.
Metro: take Metro B (Red) / D (Purple) Line to Pershing Square Station, use the north escalator to 4th & Hill, then walk one block to 4th & Olive and up to plaza level.
Parking: California Plaza Parking Structure at 351 S Olive St, accessed from Lower Grand Ave off 4th Street or from Olive Street. A special event rate is posted starting 60 minutes before showtime.
Wheelchair access & seating
California Plaza is a sunken plaza between two office towers, with upper and lower levels and amphitheater seating built into the site.
Audience capacity is around 7,000 across upper and lower plaza levels, including ~350 amphitheater seats and additional benches along the upper balcony.
California Plaza is used as a wheelchair-accessible event venue — the City of LA Department on Disability confirms this for the ReelAbilities Film Festival hosted here with Grand Performances.
Elevators and escalators link the underground parking and street levels up to the performance area.
Restrooms & on-site facilities
Public restrooms are available on California Plaza during events.
The plaza is surrounded by the Omni Los Angeles Hotel and office towers with ADA-compliant elevators and accessible facilities, supporting guests with mobility needs once at plaza level.
Service animals & pets
Service dogs are welcome at California Plaza.
Dogs, cats, and all other pets are not allowed at performances.
Per ADA: a service animal is a dog individually trained to do work or perform tasks for a person with a disability. Animals whose sole function is emotional support do not qualify under ADA.
Event-specific access services
ASL, captioning, and audio description are confirmed for these events. Other shows may not include the same services unless announced.
- American Sign Language interpretation for intros, post-screening conversations, and panels
- Real-time captioning for non-film programming
- Films screened with open captions
- Optional audio description available
- Wheelchair-accessible venue
Access to the companion
Access to the Grand Performances Companion can be challenging for guests with certain disabilities. Disabilities are unique. What works for one person may create friction for another. We have made significant efforts to accommodate as many audience members as is reasonable given our size, our resources, and our understanding of guest needs, and we work with accessibility practitioners to advise us as the product evolves.
Accessibility features. The companion provides methods, features, and policies to support access to live programming at California Plaza, our cultural journeys, and our content. Standard third-party browser aids are also supported.
Need help? If you experience difficulty using the companion even after using our access features or your browser tools, contact us at (323) 400-4035 or accessibility@vibepass.ai. We will assist promptly. No personal information is required to request assistance.
Our commitment. VibePass builds the companion with digital inclusion as a core promise to Grand Performances audiences, not an afterthought. As digital tools develop, we will keep modifying the companion to make access more seamless. Our progress depends on audience feedback, available resources, and the state of the technology. We welcome your suggestions.
Have feedback? As the Grand Performances Companion continues to evolve, we welcome thoughtful feedback that can help us improve the guest experience. Please share suggestions or accessibility feedback at info@vibepass.ai.
Third-party links. The companion may link to third-party services such as Metro, ticketing partners, and tourism resources. We do not control those services and are not responsible for their accessibility.
For the latest official wording on access routes, parking, and policies, see the Grand Performances venue info page.